Conversations that Count
Helping leaders and organisations lead with clarity and care through behaviour-informed conversations that count.
Through consulting, training, and storytelling, I help leaders, teams, and service organisations build confidence, strengthen relationships, and create services that genuinely work for the people they support.
Executive leader, facilitator, speaker, and founder of Conversations That Count..
Hi, I'm Frances Jackson.
I help leaders, businesses, and service organisations navigate the conversations that matter most. Drawing on years of leadership experience and deep behavioural insight, I translate complex challenges into practical tools that help people communicate clearly, lead confidently, and create meaningful change.
About
Because the conversations that matter most are rarely the easiest.
Conversations That Count was founded on a simple belief: when people feel heard, understood, and supported, better outcomes follow.
Drawing on leadership and lived experience across disability, community services, and organisational change, I've spent years helping people navigate complexity, build confidence, and create meaningful change. Along the way, I've learned that most people don't need more information. They need clarity, connection, and practical tools that help them navigate the moments that matter most.
That's why my work focuses on helping leaders, teams, and organisations communicate with confidence, strengthen relationships, and create services that genuinely support the people they serve.
Services
How I Can Help
Consulting
Supporting leaders and organisations to navigate complexity, strengthen communication, and create more human-centred services.
Workshops & Training
Practical frameworks and engaging learning experiences that build confidence, capability, and understanding.
Speaking & Podcast Conversations
Sharing stories, insights, and evidence-informed approaches that help people lead, communicate, and connect more effectively.
Ready to start a conversation that counts?
Whether you're leading a team, supporting a community, or creating change in your organisation, I'd love to explore how we can work together.