“Conversations That Count® is a space for the stories, tools, and gentle truths that help us show up with more clarity, steadiness, and humanity — at work, at home, and in the moments that matter most.

Hosted by Frances, a behaviour‑informed communication specialist, this podcast explores how the body remembers, how fear repeats itself, and how belonging can change everything. Through story, reflection, and practical frameworks, each episode offers a grounded, compassionate way to understand behaviour as communication.”

If you work in leadership, care, disability, community, or simply want to feel steadier in your everyday conversations, you’re in the right place.

About Frances

Frances is a behaviour‑informed communication specialist, writer, and creator of the SEE → SHAPE → STEADY framework.

Her work supports leaders, carers, support workers, and organisations to communicate with clarity, kindness, and steadiness.

Her approach blends lived experience, nervous system awareness, and practical communication tools to create conversations that repair, not rupture.

🎧 Listen on Your Preferred Platform

Choose how you want to experience each episode:

Listen on Spotify (audio) — for listening on the go
Watch on YouTube (visual + captions) — for a more immersive, accessible experience

Both versions release simultaneously each week.

Each episode includes:

a short summary
key themes
a reflection prompt
a micro‑practice
links to workshops and resources

🌿 What You’ll Learn in Season 1

Season 1 explores the foundations of human‑centred communication:

why behaviour is communication
how the nervous system shapes our responses
how fear repeats itself
how to communicate clearly without losing kindness
how to stay steady when emotions run high
how our stories shape our voice
the SEE → SHAPE → STEADY framework
how to support others without burning out

This season begins with Frances’ own story — a quiet road, old hedges, a church front that held a thousand griefs — and the lived experiences that shaped her work.

Work With Frances

If the podcast resonates, you can explore this work more deeply through:

Story Workshop
SEE Workshop
SHAPE Workshop
STEADY Workshop
Leadership Coaching
Team Culture Reset

There’s no pressure — just an invitation to continue the conversation.

📚 Resources & Further Learning

Looking for reflection prompts, micro‑practices, or free tools?

Visit the Resources page for:

downloadable guides
recommended reading
podcast transcripts
nervous‑system‑aware communication tools
updates on Frances’ upcoming book

💬 Stay Connected

Website
LinkedIn
YouTube
Spotify
Newsletter signup

A gentle way to stay in touch with new episodes, workshops, and resources.

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